Privacy Policy

1. Operator & Scope

This Privacy Policy explains how Miami Premier Lighting collects, uses, shares, and protects information when you visit miamipremierlighting.com, request a quote, or use our holiday lighting services in Miami and South Florida. By using our website or services, you agree to the practices described here.

2. Information We Collect

We collect:

• Contact details you provide through our instant-quote wizard or our "have a rep call you" form, such as your name, phone number, email address, and service address.
• Quote and project details, such as home size and the areas you want lit.
• Payment information, which is processed securely by Stripe. We do not store your full card numbers.
• Site usage data collected automatically, such as IP address, browser type, pages visited, and referring links.

3. How We Use Your Information

We use the information we collect to:

• Prepare quotes and estimates for your display.
• Schedule and perform your installation, service, and takedown.
• Process payments and deposits.
• Communicate with you by phone call, text message, and email.
• Improve and secure our website.
• Measure and improve our advertising.

4. Cookies & Tracking

We use cookies and similar technologies, including Google Analytics and the Meta (Facebook) pixel, to understand how our site is used and to measure and target our advertising, including retargeting. You can opt out by adjusting your browser settings to limit or refuse cookies, and by using Google's and Meta's own ad-settings controls to manage personalized advertising.

5. SMS / Text Message Consent

If you provide your mobile number and opt in, we may send you transactional messages about your quote, scheduling, and service, and, if you separately opt in, marketing messages. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help at any time. Your mobile opt-in and consent are never shared with third parties for their own marketing. Your consent to receive marketing messages is not a condition of purchasing any service from us.

6. How We Share Data

We do not sell your personal information. We share information only with service providers that help us operate, including:

• Stripe, for payment processing.
• Supabase, for secure database hosting.
• Our email and SMS messaging providers.
• The analytics and advertising platforms described above, such as Google Analytics and the Meta pixel.

We may also disclose information when required by law or to protect our rights and safety.

7. Data Retention

We keep your information for as long as needed to provide our services and to meet legal, accounting, and tax requirements, after which we delete or de-identify it.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may ask how your information is used. Florida residents and consumers covered by similar laws such as the CCPA may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your privacy rights.

9. Children's Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes & Contact

We may update this Privacy Policy from time to time, and changes take effect when posted to this page. If you have questions about this policy, contact us:

• Miami Premier Lighting LLC
• 14261 SW 120th St, Ste 108-612, Miami, FL 33186
• Phone: (786) 376-4884
• Email: contact@miamipremierlighting.com
• Website: miamipremierlighting.com